Have you ordered a product, but it does not meet your expectations? You have the option to return it unused within a period of 14 days after receipt without providing a reason. Please include the order confirmation with the item you wish to return; a copy is also acceptable. We will refund the full purchase amount within 10 days after receiving the returned item, provided it meets the above conditions. Returns should be sent to the following address:
Active Ants Magnetar Returns
Borchwerf 5
4704RG Roosendaal
The costs for returning an item to us are the responsibility of the customer, unless the item was delivered incorrectly by us. If you have any questions about returning an item, please contact us via the contact form.